Testimonials 2017-06-02T13:38:58+00:00

Client Testimonials

“Her exceptional knowledge of the Coconut Grove area was truly unmatched.”

“My wife and I went thru an interview process of real estate agents and even though we liked a few, and in all honesty, they were all qualified, we decided on Jill as she was the most upbeat, with great personality, disposition and trust worthy. We left everything in her hands from selecting the sale price, decluttering the house and making suggestions to maximize our value. Her exceptional knowledge of the Coconut Grove area was truly unmatched. It was really a great pleasure working with her, she was very accommodating to our needs as we were in the process of selling the Grove house, relocating back to Texas, selling the Texas house and buying a new one; all this happening the same week; could have not done it without her great diligence and understanding of all moving parts. Thanks Jill.”

– Leo and Jaunice Rios

Jill has represented me twice in the past decade, and I’m happy to give her high marks all around. She’s a thorough professional, efficient, meticulous, and friendly. Of course, it’s also her team – she has first-rate people around her, and all of them deliver sterling results in demanding conditions.

“Jill sold our Grove Town House in 1 Day for %99 of the asking price! Jill is certainly a Grove expert and her connections were very valuable in getting and closing the deal. She was very responsive, professional, thorough and gracious. It was a pleasure working with her and her team. She was on top of every detail and resolved any and all issues quickly and efficiently.

I would (and have) recommend here to anyone buying or selling in the Grove. Her team is as top notch as she is”

James and Holly Nobles, 2928 SW 30 Court, Coconut Grove
“Consider yourself lucky if you get the opportunity to work with Jill. She is very knowledgeable, dependable, helpful and very wise. She is an absolute pleasure to work with. She was able to sell my house and help me negotiate the price for the new one that I had purchased. She was there through the closing process to make sure everything was right. She is always quick to respond back whenever I needed her help. She is very patient and passionate for what she is doing. I would use her if I ever need to buy or sell my house. May God bless her and her business.”
“Jill was a pleasure to work with throughout the entire process of selling our townhome in Coconut Grove. From start to finish, Jill expertly guided us through the intricacies of the process an d everything went very smooth. I recommend Jill to anyone seeking great customer service and knowledge of the Miami real estate market.”
“Jill was not only knowledgeable, but professional, dedicated and such a pleasant to work with. She takes her role very seriously and accepts nothing short of expeditious results. I have a few properties, and will definitely use Jill in the future and have zero hesitation in referring her to my friends, family members and colleagues alike.”
“I love Jill and her group! For about 4 years, Jill helped me rent my property in Coconut Grove for top dollar to reliable tenants. As an out-of-state owner, Jill accommodated my needs to help make seamless transitions year to year. Finally, when we sold this year, Jill and her group successfully advertised my property and presented me with a strong contract close to asking price. Despite confounding circumstances, Jill persevered and we closed in February 2016.”
“Thank you for all of your help and assistance in making the whole house selling experience go so smoothly, with as little stress for us as possible.

I must commend both of you on your professionalism, excellent attention to detail and great advice throughout the process. It has been a pleasure working with both of you.”

Chris and Bahia Lane, 3776 SW 27 Lane #1, Coconut Grove
“My wife and I went thru an interview process of real estate agents and even though we liked a few, and in all honesty, they were all qualified, we decided on Jill as she was the most upbeat, with great personality, disposition and trust worthy. We left everything in her hands from selecting the sale price, decluttering the house and making suggestions to maximize our value. Her exceptional knowledge of the Coconut Grove area was truly unmatched. It was really a great pleasure working with her, she was very accommodating to our needs as we were in the process of selling the Grove house, relocating back to Texas, selling the Texas house and buying a new one; all this happening the same week; could have not done it without her great diligence and understanding of all moving parts. Thanks Jill.”
“Jill is the consummate professional. She has assisted us twice, and both transactions were both flawless and fun. Jill and her team are on top of every detail with unparalleled responsiveness. We will turn to no one else for our local real estate needs.”
Laura and Jim Milford, Impanema Villas, Coconut Grove
“Jill was terrific to work with. She provided me with solid insight of the market which helped me to appropriately price my condo. We were fortunate to find a buyer rather quickly, and Jill was able to get the deal done. I have no hesitation in recommending Jill.”
“From our first meeting with Ana, her calm, professional demeanor and demonstrated knowledge of our local market left us feeling immediately at ease and confident that we could work well together. We’ve learned first hand that Miami is a very competitive real estate market. We heard realtor horror stories from friends, and so we met with many realtors before we made our selection. Indeed, we were repeatedly harassed by one realtor who undervalued our home so she could sell it to her buyer. Out of this madness, Ana was an island of sanity. She knew our area very well and priced our home correctly right from the start. We had multiple offers within a few days, and both buyer and seller were very happy.
Working with Ana to sell our home was a true partnership. My husband had gone out of state ahead of us to start his new position. I had to manage the sale process without him. What could have been a horribly stressful situation was made much easier with Ana. I knew she was there as a trusted partner every step of the way. Ana advised on staging, even bringing over items from her own home, to make our home look its best and highlight features attractive to buyers. Ana was always available to answer questions or advise on any part of the process. I feel so fortunate to have worked with Ana, and am truly grateful for the time and attention he put into the sale of our home. While there are many realtors in Miami, there is only one Ana, and she is the realtor you want by your side.”
Eric and Susan Uhlhorn, 2501 SW 59 Avenue, Schenley Park
“I work with realtors ALL day long and many of them and Jill was one of the most pleasant and professional realtors we have worked with. We look forward to working with her again!”
Debbie Danley, Relocation Solutions
“Jill is an exceptional real estate advisor. She is knowledgeable, hard working and dedicated. She goes above and beyond to ensure her customer’s needs are being met or exceeded. She knows the market, she does her homework and she is on the top of things.

She is by far the best real estate professional I have had the pleasure to work with. I highly recommend her.”

“Jill is top notch. We screened dozens of realtors, had one-on-one interviews with 8 finalists, and locked on Jill. She didn’t disappoint. Jill brings a fabulous network, has high integrity, has a team to stage and project-manage the sale as necessary. She is the model of professionalism — smart and aggressive without being arrogant or pushy. And she drives to close without wasting time.

Thanks to Jill, we closed quickly at the right price point with the least hassle and intervention.”

“As a first-time home buyer, I was really not sure to expect about the buying process, but Jill Penman made it easy. Within two weeks of meeting her, we found a property that was perfect for us. We’re in a competitive market, but negotiations were easy and the price was exactly what we were looking for.

Jill is responsive, professional, smart, and has forged great relationships in the industry — especially in the Coconut Grove area. She runs a tight process, which for Miami, is an absolute must, because no one else does! There’s no way we would have closed on time if it wasn’t for Jill and her team’s persistence!

I highly recommend calling Jill if you’re looking for someone to help guide you through the process, address your concerns, and help you seal the deal in this very competitive housing market.”

Jack and Brian Doherty, 3063 Indiana Street, Coconut Grove
“Jill Penman was extremely professional and did an excellent job selling our home. She obtained a full price offer within a month of putting our home on the market and her expertise and experience during the closing process was invaluable. I highly recommend her.”
3135 Gifford Lane Unit C
“We worked with Jill initially in 2007 as a Buyers Agent and most recently as a Sellers Agent for the property she sold us. Jill is very knowledgable about the market in Coconut Grove and will be our 1st call in the future if we need to buy, sell or rent a property.

She always puts her clients needs first, is very responsive, and is definitely the agent you want on your side during a tough negotiation.”

“My wife and I were locating from the NYC area to Miami for work reasons. We found Jill on the internet after looking at reviews and have to say those reviews were correct. She was very responsive and knowledgeable on the areas we were looking – the pros AND the cons. When I came down for a whirlwind 15+ house tour in one day, she stuck with me going over each home in great detail and laying out the aspects that would work and those that wouldn’t. Another plus was her responsiveness over email. She would respond very quickly no matter day, night, or weekend. If you are looking for someone to truly assist you with relocation from a remote area of the country, I would highly recommend Jill.”
“My fiance and I were looking to rent our first home, leaving NYC and Brickell condos was a big change! And she expertly guided us through the entire search and contract process. And she made it easy for us — my fiance doesn’t have a ton of time in his day so she packed in the maximum amount of quality showings in less than half a day and we wound up acting on this initial round of Penman’s Picks.

We were blown away by her keen understanding of the market and the process and her instincts to protect us as renters. We love our place and I have no doubt we will use her again when we look to buy a house in Coconut Grove!”

“Jill has helped us sell one home and buy two homes. We have worked with her for over ten years. She always has been right on the money when it comes to honest assessment of purchase prices or selling prices. She and her team provide excellent and candid insight on ways to maximize the selling price of your home. They always deliver prompt and responsive service, being available without exception whenever you need her or her team.

Finally, the closing support provided is simply second to none. We have been through three separate closings for substantial sums of money and they have all been smooth as silk without delays. My wife and I will work with no one other than Jill and her team for the sale or purchase of any meaningful piece of Miami real estate.”

“I wanted to take the time to thank you so much for all the time and effort you have put into finding us a home and getting the house we wanted. We know it was not easy but you made our dream come true. And as well thanks for helping us to sell Matilda!!

The transition from selling to buying was completely smooth. I’m going to miss being in touch so often. Count on many recommendations from us, because we have only but great things to tell about you and your group.
You are completely the best team in Miami to work with. Like we say in Mexico, “Las quiero mucho and I’m going to miss you!!” Of course you will keep hearing from us just to say hello and all of that.”

“Excellent experience from start to finish. Many many thanks for all your help and showing such dedication both during and in the weeks following the sale as we settled in. It is tremendously appreciated.”
“Although there was a fire drill at the end for a host of different reasons which didn’t pertain to you, we closed! I want to say congratulations and really thank you for all of your help and the terrific work that you did in getting this thing over the finish line and everything along the way. So again, thank you very much!”
“We are delighted to strongly endorse Jill Penman. She just helped us successfully sell our house in Coral Gables, Florida, this May. We interviewed five agents before choosing Jill, and we could not be happier with the result. She put our house under contract within just a couple of weeks, and sold our house at a price that was higher than the other agents’ suggested listing prices. We were very impressed with Jill’s ability of analyzing and assessing the market situation and trend, her exuberance and confidence, her knowledge in preparing and staging the house, and her interpersonal and deal-making skills—she is persuasive and convincing, and at the same time agreeable and pleasant. She was also very responsive to our questions and concerns (We had many!). As a result, we had a low-stress and smooth house-selling experience. If you ever need or want to sell your house and want to get the maximum value and a good house-selling experience, we highly recommend Jill to you. You will be in good hands.”
Jiao Zhang and Ling Wang, 330 Camilo Avenue, Coral Gables
“We wanted to thank you for your outstanding service in assisting us with the purchase of our home in Miami. From our very first interaction – (which I will remind you was Christmas week, when we found you and you helped us initiate our relocation from Texas – when no one else seemed to be working!) – your knowledge and service focus gave us great confidence that we had found the right partner. You knew exactly how to help us from the first call.

You not only worked on our behalf tirelessly (and pleasantly) through contracts on three houses, but had the necessary contacts to help ease the other necessary work, like inspections and loans. Without your package of knowledge, experience, contacts and patience, I doubt we could have made such a successful purchase.

We are both very happy with our new home and thank you both very much. When it’s time to sell, we will call you; we unequivocally recommend your services to others.”

Susan Rawlings & Tony Molina, 498 NE 55 Terrace, Morningside
“This is our second transaction with Jill. If you are looking for the gold standard of customer service, and an in depth knowledge of the local real estate market, then you will be very happy with Jill Penman.”
You not only worked on our behalf tirelessly (and pleasantly) through contracts on three houses, but had the necessary contacts to help ease the other necessary work, like inspections and loans. Without your package of knowledge, experience, contacts and patience, I doubt we could have made such a successful purchase.

We are both very happy with our new home and thank you both very much. When it’s time to sell, we will call you; we unequivocally recommend your services to others.”

3970 Kumquat Avenue
“Jill was professional at all times and so intimately knowledgeable about the Coconut Grove market. She coached us all the way through and really focused on the details of the transaction. She wasn’t afraid to share her opinion, knowing that the result would be in our best interest.”
Michael Reginbogin & Jason Berry, 3970 Kumquat Avenue, Coconut Grove
908 Obispo Avenue
“Jill is one of the most professional, hard working women I’ve had the pleasure of working with. Although selling a house can be extremely stressful, she made us feel totally at ease throughout the whole process. She went above and beyond what was expected of her, and guided me through every step of the way. I would highly recommend Jill Penman to anyone looking to buy or sell a property…she is truly amazing at what she does!”
“I believe it pays to be an educated consumer. That is why I interviewed more than a dozen real estate agents, including most of the top producers in Coconut Grove. I chose to work with Jill Penman. I could not have made a wiser decision. Jill clearly stands apart from the crowd. Her knowledge of the local market, appreciation of the investments that I made in my home, and comprehensive marketing plan (which included a lifestyle video) translated into a market setting sale price. Jill was able to deliver multiple offers within weeks of the open house. In contrast to many of her peers, Jill was confident that she could achieve the price I was looking for. And she delivered. If you’re thinking about selling your home, do yourself a favor … meet with Jill.”
“We worked with Jill on the purchase of our new home, when our first transaction fell through, she had us right back in a new deal in days. Jill has an enduring commitment to client service, an exhaustive understanding of the market, and above all, she has integrity.”
“I was desperate to find a good Agent when I met Jill at least 7 years ago. I can honestly say I have had the most amazing experience working with Jill. I have never gone a month without her finding me a great tenant. Jill is Efficient, reliable, trustworthy and so are all her staff. Thank you!!”
“Jill found our home for us before it hit MLS. Her strength in contract negotiations won us our home since it was an extremely competitive situation. Thanks to her expertise we are now happily in our new residence! Not only that, she sold our current residence before we closed on the new home. That’s twice she has done that!”

(Other transactions include: 4080 Ventura, Coconut Grove / 4110 Lyber Ave, Coconut Grove)

“Your work ethic, access and responsiveness are very rare qualities and very much appreciated. I have recommended you to everyone I have heard even mention they are even thinking about buying/selling.”
“I have had the pleasure of working with Jill on two different rental properties located in The Roads and in Coconut Grove. She found my family exactly what we were looking for and within our allotted budget. Jill knows Miami very well, I would highly recommend her services and have every intention of using her again whether we rent or purchase our next home.”
“Jill handled the sale of my mother’s Coconut Grove home of 50 years. Aside from the difficult real estate market at the time, there were a number of issues with the home that presented obstacles to closing. Jill’s exceptional knowledge and diligence ultimately saw the deal through. I was so impressed with her services that when my wife and I sought to purchase a home in the Grove, we looked to Jill for assistance. To make a long story short, we got the home we really wanted, in part due to Jill’s knowledge of the Coconut Grove market and her ability to work with the opposing realtors. We could not be any happier with Jill’s realtor services, and would highly recommend her whether buying or selling.”
“We worked with Jill on the sale of our home in the heart of Coconut Grove. Jill was diligent and professional and sold our home in what is still a tough market. I will strongly recommend her any time!”
“I have used Jill Penman several times since moving to Miami three years ago. She extremely knowledgeable about the Coconut Grove area and is exceptionally quick to get things moving. We were let down last minute on a luxury rental a year ago and within 3 hours, Jill had six appointments scheduled for the very same afternoon! We leased the last property that we viewed (friday night at 7pm) and by Monday morning had a lease agreement. I would always recommend contacting Jill!”
“We listed with Jill based on a referral from our neighbors who recommend Jill because of her knowledge of our neighborhood and her reputation for obtaining maximum value for her sellers. Closing on our sale proved to be more challenging than getting under contract, but through the process we came to value Jill for so much more than our neighbors referred her for. Jill was our trusted advisor, zealous advocate, and our rock from the day we listed through the closing. We would not list another house for sale with anyone other than Jill Penman.”
“We’ve vetted several agents and Jill proved to be bar-none the best! She is extremely knowledgable and sold our house faster than we ever expected. She is aggressive, pro-active, and gets the job done!”

Contact The Jill Penman Group for all your Real Estate needs.

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